Refund Policy

At StoryTell Pro, we believe in providing exceptional content marketing strategies that deliver value and satisfaction. However, we understand that there may be circumstances where a refund may be necessary. Below is our comprehensive refund policy:

Eligibility for Refund

Refunds are available for the following services:

  • Content Packages purchased within 30 days of the order date.
  • Consultation services that do not meet your expectations.

To be eligible for a refund, you must:

  • Contact us within 30 days of receiving the service.
  • Provide a valid reason for the refund request, along with any supporting documentation if applicable.

How to Request a Refund

To initiate your refund request, please follow these steps:

  1. Email us at [email protected] with your order details and reason for the refund.
  2. Include any relevant documentation to support your request.
  3. Wait for our team to review your request and respond within 5 business days.

Processing Refunds

If your refund request is approved, we will process the refund using the original payment method. Please allow up to 14 business days for the refund to reflect in your account.

Non-Refundable Services

Please note that the following services are non-refundable:

  • Any content packages that have been delivered over 30 days prior to the refund request.
  • Custom content requests that have been fulfilled as per your specifications.

Contact Us

If you have any questions regarding our refund policy, feel free to reach out to us at:

Thank you for choosing StoryTell Pro. We appreciate your business and are committed to ensuring your satisfaction.